HALO INVEST

Privacy Policy

Introduction

Halo Invest Limited ("Halo Invest", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and disclose personal information from our retail clients ("you" or "your") when you use our services.

Information We Collect

We may collect and process the following personal information about you:

  • Personal Identification Information: Name, address, date of birth, gender, national insurance number, and contact details (email address, phone number).
  • Financial Information: Bank account details, credit card information, income details, investment history, and transaction records.
  • Identification Documents: Copies of your passport, driver’s license, or other government-issued ID
  • Usage Data: Information about how you use our website and services, including IP addresses, browser type, operating system, and pages visited.
  • Communication Data: Records of your correspondence with us, including emails, phone calls, and other communications.

How We Use Your Personal Information

We use the personal information we collect for the following purposes:

  • Service Provision: To provide you with access to our website and to manage your account.
  • Customer Support: To respond to your inquiries, provide technical support, and improve our services.
  • Compliance and Legal Obligations: To comply with applicable laws, regulations, and FCA requirements, including anti-money laundering (AML) and know your customer (KYC) checks.
  • Marketing and Communications: To send you information about our services, updates, and promotional materials, subject to your preferences.
  • Improvement of Services: To analyise and improve the functionality and performance of our website and services.
  • Security: To protect against fraud, unauthorized transactions, and other illegal activities.

When you open an account with us

Depending on the service you use, as part of our account-opening process we will carry out automated checks using your personal data, such as your name, postal address, date of birth, telephone numbers and employment status. These checks include credit checks, identification verification checks and financial crime checks and involve our obtaining information (such as your credit history) from credit reference agencies and any records held by financial crime prevention agencies, the Electoral Register, and providers of utility services.

We need to carry out these checks in order to meet our obligations ‘Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 and any other applicable legislation. The information obtained from these checks is used by us (together with information provided by you in your application) to build a ‘scorecard’ relating to the applicant which is used to determine if an account can be opened, whether further information is required or the application is rejected, based on factors such as whether we have been able to verify your identity and any records relating to financial crime.

We will process all such information in accordance with applicable data protection laws.

Disclosure of Your Personal Information

We may share your personal information with the following third parties:

  • Service Providers: Third-party service providers who perform functions on our behalf, such as IT support, payment processing, marketing, and compliance checks.
  • Affiliates: Our parent company, Halo Technologies, and other affiliated entities, subject to appropriate safeguards.
  • Regulatory Authorities: FCA and other regulatory bodies as required by law or regulation.
  • Legal and Professional Advisors: Our legal, accounting, and other professional advisors.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new entity.

Security of Your Personal Information

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, access controls, and regular security audits. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We will only keep your personal data for as long as we need to in order to fulfil the relevant purpose(s) it was collected for, as set out above in this privacy policy and for as long as we are required to keep it by law. We retain copies of our customer contracts in order to enable us to deal with any legal issues along with the information provided to us for identification verification checks and anti-money laundering checks (as required by law) for 6 years after termination or expiry of our contract with you.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Objection: You can object to the processing of your personal information in certain circumstances.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • To exercise any of these rights, please contact us at contact@haloinvest.co.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@haloinvest.co.uk